Cost: $899.00
Hours: 31
What our students say:
"Provides an all encompassing review of the purchaser experience from both sides and gives great perspective on areas to make the biggest impact in long-term customer service value." - student

"It was helpful to learn from an experienced customer service professional, hear actual problems with customers encountered and how they were solved" - student
Develop an appreciation for the value of exceptional service. You'll learn how to set, improve, and sustain customer value in the organization, develop powerful techniques for understanding customer perspectives, and creating long-term business relationships.

Requirements:
N/A
Delivery:
Online
Hours:
31
Points:
N/A
Exam & Passing Grade:
70%