{"id":1751,"date":"2023-11-16T16:39:01","date_gmt":"2023-11-16T23:39:01","guid":{"rendered":"https:\/\/phbistg.wpengine.com\/ab\/?page_id=1751"},"modified":"2023-12-26T11:57:20","modified_gmt":"2023-12-26T18:57:20","slug":"warranty-manager","status":"publish","type":"page","link":"https:\/\/www.phbi.ca\/ab\/student-support\/career-pathways-program\/warranty-manager\/","title":{"rendered":"Warranty Manager"},"content":{"rendered":"\r\n<section id=\"featured_course_block-block_ad511bc65bcf1f6fa971718e04cb311b\" class=\"featured_course_block featured-courses-block\">\r\n  <div class=\"content-container\">\r\n          <h2 class=\"headline-text\">\r\n        Top 5 courses for Warranty Managers      <\/h2>\r\n              <p class=\"subtext\">\r\n        We get it &#8211; training can be hard to commit to when you&#039;re in the middle of a big project or busy construction season. These are our top 5 courses for you. Want to see the full suite of courses that apply to you? Keep scrolling to check out the full list.      <\/p>\r\n    \r\n          <div class=\"category-buttons__div d-flex flex-wrap\">\r\n                  <a class=\"course-category__btn btn btn-info d-inline-flex align-items-center justify-content-center\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/category\/detail\/0ZGAf00000001uLOAQ\" role=\"button\">\r\n                                      <div class=\"square-icon__div\">\r\n                <img decoding=\"async\" src=\"https:\/\/www.phbi.ca\/ab\/wp-content\/uploads\/sites\/2\/2022\/01\/sales-marketing-icon.svg\" alt=\"Loudspeaker icon\">\r\n              <\/div>\r\n            \r\n                          <h4 class=\"ms-3 mb-0\">\r\n                Warranty Manager              <\/h4>\r\n                      <\/a>\r\n              <\/div>\r\n      <\/div>\r\n\r\n  <div class=\"container-fluid px-3\">\r\n          <div class=\"course-carousel owl-carousel\">\r\n                  <div class=\"carousel-item card border-0\">\r\n                          <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/business-ethics-in-home-building\/01tAf000000ESjOIAW\" target=\"_blank\">\r\n              \r\n                                            <img decoding=\"async\" src=\"https:\/\/www.phbi.ca\/ab\/wp-content\/uploads\/sites\/2\/2023\/09\/business-ethics-in-home-bldg.jpg\" alt=\"\">\r\n                                          <\/a>\r\n            \r\n            <div class=\"card-body\">\r\n                              <h4 class=\"card-title\">\r\n                  Business Ethics in Home Building                <\/h4>\r\n                                            <p class=\"card-text\">\r\n                  Develop an understanding of ethical behaviour and how it relates to your workplace and on the site.                <\/p>\r\n              \r\n                              <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/business-ethics-in-home-building\/01tAf000000ESjOIAW\" target=\"_blank\">\r\n                  Learn more                <\/a>\r\n              \r\n            <\/div>\r\n          <\/div>\r\n                  <div class=\"carousel-item card border-0\">\r\n                          <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/business-and-management-fundamentals\/01tAf000000ESjKIAW\" target=\"_blank\">\r\n              \r\n                                            <img decoding=\"async\" src=\"https:\/\/www.phbi.ca\/ab\/wp-content\/uploads\/sites\/2\/2023\/09\/business-mgmt-fundamentals.jpg\" alt=\"\">\r\n                                          <\/a>\r\n            \r\n            <div class=\"card-body\">\r\n                              <h4 class=\"card-title\">\r\n                  Business and Management Fundamentals                <\/h4>\r\n                                            <p class=\"card-text\">\r\n                  Learn how to lead through change and the importance of effective communications, setting realistic goals, bench marking, and creating standards for production.                <\/p>\r\n              \r\n                              <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/business-and-management-fundamentals\/01tAf000000ESjKIAW\" target=\"_blank\">\r\n                  Learn more                <\/a>\r\n              \r\n            <\/div>\r\n          <\/div>\r\n                  <div class=\"carousel-item card border-0\">\r\n                          <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/communication-and-negotiation\/01tAf000000ESnCIAW\" target=\"_blank\">\r\n              \r\n                                            <img decoding=\"async\" src=\"https:\/\/www.phbi.ca\/ab\/wp-content\/uploads\/sites\/2\/2023\/09\/communication-negotation.jpg\" alt=\"\">\r\n                                          <\/a>\r\n            \r\n            <div class=\"card-body\">\r\n                              <h4 class=\"card-title\">\r\n                  Communication and Negotiation                <\/h4>\r\n                                            <p class=\"card-text\">\r\n                  Learn how to manage difficult conversations and create inclusive and interest-based resolutions used by experienced negotiators across all industries.                <\/p>\r\n              \r\n                              <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/communication-and-negotiation\/01tAf000000ESnCIAW\" target=\"_blank\">\r\n                  Learn more                <\/a>\r\n              \r\n            <\/div>\r\n          <\/div>\r\n                  <div class=\"carousel-item card border-0\">\r\n                          <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/human-resource-management\/01tAf000000ESkpIAG\" target=\"_blank\">\r\n              \r\n                                            <img decoding=\"async\" src=\"https:\/\/www.phbi.ca\/ab\/wp-content\/uploads\/sites\/2\/2023\/09\/human-resources-mgmt.jpg\" alt=\"\">\r\n                                          <\/a>\r\n            \r\n            <div class=\"card-body\">\r\n                              <h4 class=\"card-title\">\r\n                  Human Resource Management                <\/h4>\r\n                                            <p class=\"card-text\">\r\n                  Master the basics of human resources management for home building businesses, both large and small, including strategic planning, targeted training, performance management, discipline, employee retention, and regulatory compliance. Discover helpful resources to attract and retain quality employees.                <\/p>\r\n              \r\n                              <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/human-resource-management\/01tAf000000ESkpIAG\" target=\"_blank\">\r\n                  Learn more                <\/a>\r\n              \r\n            <\/div>\r\n          <\/div>\r\n                  <div class=\"carousel-item card border-0\">\r\n                          <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/law-fundamentals-for-the-home-building-industry\/01tAf000000ESl2IAG\" target=\"_blank\">\r\n              \r\n                                            <img decoding=\"async\" src=\"https:\/\/www.phbi.ca\/ab\/wp-content\/uploads\/sites\/2\/2023\/04\/AdobeStock_179397366.jpeg\" alt=\"\">\r\n                                          <\/a>\r\n            \r\n            <div class=\"card-body\">\r\n                              <h4 class=\"card-title\">\r\n                  Law Fundamentals for the Home Building Industry                <\/h4>\r\n                                            <p class=\"card-text\">\r\n                  Explore the legal and regulatory environment of residential construction and gain understandings essential to keeping a home building business on a stable footing.                <\/p>\r\n              \r\n                              <a class=\"btn-link align-self-start link-secondary\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/law-fundamentals-for-the-home-building-industry\/01tAf000000ESl2IAG\" target=\"_blank\">\r\n                  Learn more                <\/a>\r\n              \r\n            <\/div>\r\n          <\/div>\r\n              <\/div>\r\n      <div class=\"content-container px-0 carousel-controls\">\r\n        <button class=\"previous-button btn btn-link d-inline-block\" aria-label=\"Previous carousel item\">\r\n          <span class=\"previous-icon\" aria-hidden=\"true\"><\/span>\r\n          <span class=\"visually-hidden\">Previous<\/span>\r\n        <\/button>\r\n        <button class=\"next-button btn btn-link d-inline-block ms-4\" aria-label=\"Next carousel item\">\r\n          <span class=\"next-icon\" aria-hidden=\"true\"><\/span>\r\n          <span class=\"visually-hidden\">Next<\/span>\r\n        <\/button>\r\n      <\/div>\r\n    \r\n          <div class=\"content-container px-0 pt-4\">\r\n        <a class=\"btn-link link-secondary anc-fs\" href=\"https:\/\/learn.phbi.ca\/ab\/s\/category\/detail\/0ZGAf00000001uLOAQ\" role=\"button\">\r\n          More Courses for Warranty Managers          <span class=\"arrow-right-icon ms-2\" role=\"presentation\"><\/span>\r\n        <\/a>\r\n      <\/div>\r\n      <\/div>\r\n<\/section>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-full-course-list-for-warranty-managers\">Full Course List for Warranty Managers<\/h2>\n\n\n\r\n<section class=\"accordion-block\">\r\n  <div id=\"accordion_block-block_95c52b985d2eb025da81fedb211e6cc3\" class=\"accordion_block content-container\">\r\n    <div class=\"row\">\r\n\r\n              <div class=\"accordion\" id=\"accordion-qnf\">\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-1\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-1\" aria-expanded=\"false\" aria-controls=\"accordion-item-1\">\r\n                                      Business Ethics in Home Building                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-1\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-1\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Develop an understanding of ethical behaviour and how it relates to your workplace and on the site. Learn strategies to identify and effectively resolve ethical issues while adhering to your personal and corporate values and codes of conduct.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/business-ethics-in-home-building\/01tAf000000ESjOIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-2\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-2\" aria-expanded=\"false\" aria-controls=\"accordion-item-2\">\r\n                                      Business and Management Fundamentals                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-2\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-2\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Rise to the challenge of business management in residential construction. Learn how to lead through change and the importance of effective communications, setting realistic goals, bench marking, and creating standards for production. Strengthen your understanding of customer service, accounting, sales, marketing, and how they relate to profitability.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/business-and-management-fundamentals\/01tAf000000ESjKIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-3\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-3\" aria-expanded=\"false\" aria-controls=\"accordion-item-3\">\r\n                                      Communication and Negotiation                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-3\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-3\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Learn how to manage difficult conversations and create inclusive and interest-based resolutions used by experienced negotiators across all industries. In this course, you will successfully develop the necessary communication strategies to identify barriers, adapt to navigating dirty tricks introduced in a negotiation, and differentiate between judging, assuming and describing statements.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/communication-and-negotiation\/01tAf000000ESnCIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-4\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-4\" aria-expanded=\"false\" aria-controls=\"accordion-item-4\">\r\n                                      Human Resource Management                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-4\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-4\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Master the basics of human resources management for home building businesses, both large and small, including strategic planning, targeted training, performance management, discipline, employee retention, and regulatory compliance. Discover helpful resources to attract and retain quality employees.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/human-resource-management\/01tAf000000ESkpIAG\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-5\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-5\" aria-expanded=\"false\" aria-controls=\"accordion-item-5\">\r\n                                      Law Fundamentals for the Home Building Industry                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-5\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-5\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Explore the legal and regulatory environment of residential construction and gain understandings essential to keeping a home building business on a stable footing.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/law-fundamentals-for-the-home-building-industry\/01tAf000000ESl2IAG\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-6\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-6\" aria-expanded=\"false\" aria-controls=\"accordion-item-6\">\r\n                                      Leadership and Management Development                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-6\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-6\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Participants will enhance their leadership and management skills through an engaging learning experience that will empower them with the confidence and environment to generate ideas, solve problems and make decisions. This workshop will additionally provide time for reflection, discussion, and an ongoing application of concepts.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/leadership-and-management-development\/01tAf000000ESnJIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-7\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-7\" aria-expanded=\"false\" aria-controls=\"accordion-item-7\">\r\n                                      Building Codes (National Building Code 2019 Alberta Edition)                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-7\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-7\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Learn how to interpret and apply current national and Alberta building codes to housing construction projects. You&#8217;ll explore related standards and legislative authorities as well as administration and municipal inspection processes.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/building-codes-national-building-code-2019-alberta-edition\/01tAf000000ESjEIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-8\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-8\" aria-expanded=\"false\" aria-controls=\"accordion-item-8\">\r\n                                      Construction Fundamentals (RCSM 1)                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-8\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-8\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Explore the relationships between various phases of construction, examine standard documents and processes that govern construction practices, and develop a sound understanding of key considerations at each stage. You&#8217;ll review processes, materials, systems, and methods used in constructing residential homes and touches on major aspects of managing the residential construction process, including pre-construction preparation, professionalism, safety, project management, administration, documentation, and construction knowledge.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/construction-fundamentals-rcsm-1\/01tAf000000ESjqIAG\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-9\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-9\" aria-expanded=\"false\" aria-controls=\"accordion-item-9\">\r\n                                      Construction Performance Guidelines and Warranty Applications                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-9\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-9\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Part one of this course focuses on the Construction Performance Guide for New Home Warranty in Alberta and how to utilize it to evaluate warranty claims. Participants will develop the knowledge and essential skills required to interpret and apply workmanship and material standards related to warranty coverage. Participants will also explore the importance of customer service and how to address and resolve issues effectively.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/construction-performance-guidelines-and-warranty-applications\/01tAf000000ESjuIAG\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-10\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-10\" aria-expanded=\"false\" aria-controls=\"accordion-item-10\">\r\n                                      New Energy Code &#8211; Section 9.36 (Seminar)                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-10\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-10\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Explore new energy codes, including effective insulation,\u00a0prescriptive based requirements, simple trade off, performance-based requirements, continuous insulation, air tightness, service water (DHW), and unintended consequences of energy.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/new-energy-code-section-936-seminar\/01tAf000000ESlWIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-11\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-11\" aria-expanded=\"false\" aria-controls=\"accordion-item-11\">\r\n                                      Energy Efficiency and Air Tightness Testing                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-11\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-11\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>The goals for the Pan-Canadian Framework will affect homebuilders and homeowners. This course will help you understand how the upcoming code changes will challenge the way we plan and build our houses. Learn about energy efficiency, airtightness testing, and affordable approaches to building high-performance homes.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/energy-efficiency-and-air-tightness-testing\/01tAf000000ESkRIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-12\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-12\" aria-expanded=\"false\" aria-controls=\"accordion-item-12\">\r\n                                      Home Building on Alberta Soils Part I                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-12\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-12\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Learn how to identify soil conditions that necessitate changes to a home construction project plan to avoid potentially disastrous and expensive issues. Expand your understanding of developer reports, logs, and assessments to make informed discussions with geotechnical engineers and prepare you to implement the appropriate construction techniques.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/home-building-on-alberta-soils-part-i-online-component\/01tAf000000EZroIAG\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-13\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-13\" aria-expanded=\"false\" aria-controls=\"accordion-item-13\">\r\n                                      Building Science Principles                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-13\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-13\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Explore building science and its importance in constructing effective building envelopes and building durable homes. This course was reflects new codes and current best practices while providing additional clarification to key concepts and applications.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/building-science-principles\/01tAf000000ESjHIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-14\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-14\" aria-expanded=\"false\" aria-controls=\"accordion-item-14\">\r\n                                      Building Moisture Control                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-14\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-14\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/detail\/01tAf000000EUjLIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-15\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-15\" aria-expanded=\"false\" aria-controls=\"accordion-item-15\">\r\n                                      Moisture Control Fundamentals                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-15\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-15\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Moisture control is a critical part of building construction because moisture problems create significant problems that homebuilders have to deal with. However, always keeping a building envelope completely dry and in all circumstances is unrealistic. This course focuses on explaining moisture and why it\u2019s so important to control it, how it enters a building, how it accumulates, and how it is removed.\u00a0\u00a0 Remember, moisture control is a critical part of the construction process, and it is up to you to ensure you understand the concepts that make moisture control possible.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/moisture-control-fundamentals\/01tAf000000ESlPIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-16\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-16\" aria-expanded=\"false\" aria-controls=\"accordion-item-16\">\r\n                                      Problem Solving for Warranty Specialists                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-16\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-16\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>Learn advanced problem-solving techniques and apply them to residential construction warranty case studies. Case studies are related to issues that can develop during the construction process which impact foundations, framing, exterior finishes, and interior finishes.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/problem-solving-for-warranty-specialists\/01tAf000000EU41IAG\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-17\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-17\" aria-expanded=\"false\" aria-controls=\"accordion-item-17\">\r\n                                      Managing Customer Expectations                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-17\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-17\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>This course recognizes the universal importance and impact of the subject matter of customer service. In doing so, it focuses on our industry, the New Home Construction Industry, and more specifically, it does so from the homeowner\u2019s perspective with respect to customer service expectations at each major stage of the new home building process. \u00a0Its objective is to educate home builders on the essential business tool that is customer service, and to hone and strengthen this skill so that it will result in greater business success.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/managing-customer-expectations\/01tAf000000ESnKIAW\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                      <div class=\"accordion-item\">\r\n              <h3 class=\"accordion-header\" id=\"heading-18\">\r\n                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-item-18\" aria-expanded=\"false\" aria-controls=\"accordion-item-18\">\r\n                                      Sales Professional in the Home Building Industry                                  <\/button>\r\n              <\/h3>\r\n              <div id=\"accordion-item-18\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-18\">\r\n                <div class=\"accordion-body\">\r\n                                      <div class=\"col-11 col-lg-8\">\r\n                      <p>In today&#8217;s competitive marketplace, you need to be able to do it all and do it well. To build customer confidence and streamline sales, learn to complete the documents required to finalize deals effectively, and hone your mastery of industry terminology and the impacts of legal matters and contractual documents such as mortgages and mandatory warranty agreements.<\/p>\n<p><a href=\"https:\/\/learn.phbi.ca\/ab\/s\/product\/sales-professional-in-the-home-building-industry\/01tAf000000ESm3IAG\">Learn more &gt;<\/a><\/p>\n                    <\/div>\r\n                                  <\/div>\r\n              <\/div>\r\n            <\/div>\r\n                  <\/div>\r\n          <\/div>\r\n  <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Full Course List for Warranty Managers<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":1697,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1751","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty Manager - Professional Home Builders Institute | Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phbi.ca\/ab\/student-support\/career-pathways-program\/warranty-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty Manager - Professional Home Builders Institute | Canada\" \/>\n<meta property=\"og:description\" content=\"Full Course List for Warranty Managers\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phbi.ca\/ab\/student-support\/career-pathways-program\/warranty-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"Professional Home Builders Institute | Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-26T18:57:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/student-support\\\/career-pathways-program\\\/warranty-manager\\\/\",\"url\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/student-support\\\/career-pathways-program\\\/warranty-manager\\\/\",\"name\":\"Warranty Manager - Professional Home Builders Institute | Canada\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/#website\"},\"datePublished\":\"2023-11-16T23:39:01+00:00\",\"dateModified\":\"2023-12-26T18:57:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/student-support\\\/career-pathways-program\\\/warranty-manager\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/student-support\\\/career-pathways-program\\\/warranty-manager\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/student-support\\\/career-pathways-program\\\/warranty-manager\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Student Support\",\"item\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/student-support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Career Pathways Program\",\"item\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/student-support\\\/career-pathways-program\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Warranty Manager\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/#website\",\"url\":\"https:\\\/\\\/www.phbi.ca\\\/ab\\\/\",\"name\":\"Professional Home Builders Institute | Canada\",\"description\":\"Discover Canada&#039;s leader in education and training for the new homebuilding industry. 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