Problem Solving in Home Building

Learn advanced problem-solving techniques and apply them to residential construction case studies. The online portion of this course covers problem solving theory and techniques; applying those techniques to real-world scenarios is the focus in the classroom.

Knowledge & Skill Building Areas

  • The Problem Solving Process
  • Collaborative Problem Solving
  • Solving Problems on the Site (Foundations, Framing, Exteriors, Interiors)

Ideal candidates for taking this course are:   Inspectors, Technicians, On-site staff, Trades, Suppliers, Site Managers, Designers, Drafts persons, Customer Service Representatives, Estimators, Construction Managers, Warranty Representatives and Technicians, , Purchasing Agents and Management. 

This course is required for the following certifications:  Residential Construction Site Manager (RCSM), Professional Site Manager and is an elective course for Residential Management, and Master Home Builder. 

Delivery method:  This blended learning course combines approximately four hours of online learning with two days of classroom learning.

Course times:  8:30 am - 4:30 pm

Classroom locations:  This course is delivered by PHBI in Calgary and Edmonton.  Courses can also be held in other centers based on demand.

Exam & passing grade:  The exam for this course is closed book. The passing grade is 70% and 100% attendance is compulsory to qualify for PHBI certification.

Prerequisites:  For those new to the industry,  Construction Fundamentals or Residential Construction Site Management (RCSM) Level 1, Construction Technology 1 and Construction Technology 2 together with the Moisture Control Technican course must be taken prior to enrolment in this class.   Participants also need to have an understanding of the Building Code.


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