{"id":1851,"date":"2025-06-12T12:18:15","date_gmt":"2025-06-12T19:18:15","guid":{"rendered":"https:\/\/www.phbi.ca\/bc\/?p=1851"},"modified":"2025-06-12T12:18:16","modified_gmt":"2025-06-12T19:18:16","slug":"customer-service-home-warranty-bc","status":"publish","type":"post","link":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/","title":{"rendered":"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart"},"content":{"rendered":"\n<p>In British Columbia\u2019s competitive residential construction industry, building a great home is just the beginning. What truly sets a builder apart is how they support homeowners after the sale. With increasing consumer expectations and strict provincial warranty requirements, exceptional customer service isn\u2019t just a value-add\u2014it\u2019s a business imperative.<\/p>\n\n\n\n<p>Today\u2019s homeowners want transparency, responsiveness, and long-term reassurance that their investment is protected. Builders who understand the ins and outs of B.C.\u2019s home warranty program\u2014and who can effectively manage homeowner relationships\u2014are positioned for repeat business, glowing reviews, and long-term success.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The Shift Toward Service-Oriented Building<\/strong><\/h3>\n\n\n\n<p>Gone are the days when a completed home marked the end of a builder\u2019s responsibility. In B.C., builders are legally required to meet the standards of the 2-5-10 home warranty coverage mandated by the Homeowner Protection Act. But meeting these requirements isn\u2019t just about ticking boxes\u2014it\u2019s about managing expectations, responding to concerns, and educating clients throughout the post-construction journey.<\/p>\n\n\n\n<p>A service-first approach helps builders to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proactively address homeowner questions and concerns before they escalate<br><\/li>\n\n\n\n<li>Ensure compliance with warranty obligations under B.C. law<br><\/li>\n\n\n\n<li>Improve customer satisfaction and word-of-mouth referrals<br><\/li>\n\n\n\n<li>Reduce costly disputes, warranty claims, and negative reviews<br><\/li>\n\n\n\n<li>Maintain good standing with warranty providers and regulators<\/li>\n<\/ul>\n\n\n\n<p>In short, strong customer service and warranty practices protect your reputation\u2014and your bottom line.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Equip Yourself with the Right Knowledge<\/strong><\/h3>\n\n\n\n<p>Whether you&#8217;re a builder, sales rep, or project manager, knowing how to properly manage post-possession responsibilities is critical. PHBI\u2019s Customer Service and Home Warranty course provides B.C. homebuilding professionals with practical, up-to-date knowledge on how to navigate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The structure and scope of the 2-5-10 home warranty<br><\/li>\n\n\n\n<li>Effective communication strategies during and after possession<br><\/li>\n\n\n\n<li>How to document service requests and respond appropriately<br><\/li>\n\n\n\n<li>Roles and responsibilities between builders, trades, and warranty providers<br><\/li>\n\n\n\n<li>Best practices for maintaining long-term homeowner satisfaction<\/li>\n<\/ul>\n\n\n\n<p>This self-paced online course is designed to help you stay compliant, reduce warranty risks, and turn homeowners into advocates. In today\u2019s market, a well-built home is expected. But a builder who stands behind their work and supports their clients\u2014that\u2019s memorable. Investing in your team\u2019s customer service and warranty knowledge shows you\u2019re committed to quality, integrity, and long-term success. <a href=\"https:\/\/learn.phbi.ca\/bc\/s\/product\/customer-service-and-home-warranty\/01tAf000000ESk5IAG\"><strong>Enroll now in the Customer Service and Home Warranty course<\/strong><\/a> and learn how to turn every home handoff into a lasting relationship.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In British Columbia\u2019s competitive residential construction industry, building a great home is just the beginning. What truly sets a builder&#8230;<\/p>\n","protected":false},"author":17,"featured_media":1852,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[14,15],"locations":[10],"class_list":["post-1851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-courses","category-training","locations-british-columbia"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart - PHBI | BC Builder Training<\/title>\n<meta name=\"description\" content=\"Deliver better post-possession service. Learn B.C. warranty rules and customer care best practices with PHBI\u2019s Customer Service and Home Warranty course.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart - PHBI | BC Builder Training\" \/>\n<meta property=\"og:description\" content=\"Deliver better post-possession service. Learn B.C. warranty rules and customer care best practices with PHBI\u2019s Customer Service and Home Warranty course.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/\" \/>\n<meta property=\"og:site_name\" content=\"PHBI | BC Builder Training\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-12T19:18:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-12T19:18:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2025\/06\/Week-2-BC.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"PHBI\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"PHBI\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/\"},\"author\":{\"name\":\"PHBI\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#\\\/schema\\\/person\\\/81e23055d3af35fd72b7e72fc6e21246\"},\"headline\":\"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart\",\"datePublished\":\"2025-06-12T19:18:15+00:00\",\"dateModified\":\"2025-06-12T19:18:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/\"},\"wordCount\":416,\"publisher\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/06\\\/Week-2-BC.png\",\"articleSection\":[\"courses\",\"training\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/\",\"url\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/\",\"name\":\"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart - PHBI | BC Builder Training\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/06\\\/Week-2-BC.png\",\"datePublished\":\"2025-06-12T19:18:15+00:00\",\"dateModified\":\"2025-06-12T19:18:16+00:00\",\"description\":\"Deliver better post-possession service. Learn B.C. warranty rules and customer care best practices with PHBI\u2019s Customer Service and Home Warranty course.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/06\\\/Week-2-BC.png\",\"contentUrl\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/06\\\/Week-2-BC.png\",\"width\":1920,\"height\":400,\"caption\":\"a man on a computer talking with a client over the phone\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/customer-service-home-warranty-bc\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#website\",\"url\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/\",\"name\":\"PHBI | BC Builder Training\",\"description\":\"Welcome to BC Builder Training - We&#039;re the leader in education and training for British Columbia&#039;s residential construction industry through PHBI.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#organization\",\"name\":\"Professional Home Builders Institute\",\"url\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2022\\\/01\\\/phbi-logo.svg\",\"contentUrl\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2022\\\/01\\\/phbi-logo.svg\",\"width\":122,\"height\":50,\"caption\":\"Professional Home Builders Institute\"},\"image\":{\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/#\\\/schema\\\/person\\\/81e23055d3af35fd72b7e72fc6e21246\",\"name\":\"PHBI\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d002300a22abcbf0baf8fc0fd2b1d967ebae1268b132214c7eb75240f850e85?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d002300a22abcbf0baf8fc0fd2b1d967ebae1268b132214c7eb75240f850e85?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3d002300a22abcbf0baf8fc0fd2b1d967ebae1268b132214c7eb75240f850e85?s=96&d=mm&r=g\",\"caption\":\"PHBI\"},\"url\":\"https:\\\/\\\/www.phbi.ca\\\/bc\\\/author\\\/chris\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart - PHBI | BC Builder Training","description":"Deliver better post-possession service. Learn B.C. warranty rules and customer care best practices with PHBI\u2019s Customer Service and Home Warranty course.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/","og_locale":"en_US","og_type":"article","og_title":"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart - PHBI | BC Builder Training","og_description":"Deliver better post-possession service. Learn B.C. warranty rules and customer care best practices with PHBI\u2019s Customer Service and Home Warranty course.","og_url":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/","og_site_name":"PHBI | BC Builder Training","article_published_time":"2025-06-12T19:18:15+00:00","article_modified_time":"2025-06-12T19:18:16+00:00","og_image":[{"width":1920,"height":400,"url":"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2025\/06\/Week-2-BC.png","type":"image\/png"}],"author":"PHBI","twitter_card":"summary_large_image","twitter_misc":{"Written by":"PHBI","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/#article","isPartOf":{"@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/"},"author":{"name":"PHBI","@id":"https:\/\/www.phbi.ca\/bc\/#\/schema\/person\/81e23055d3af35fd72b7e72fc6e21246"},"headline":"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart","datePublished":"2025-06-12T19:18:15+00:00","dateModified":"2025-06-12T19:18:16+00:00","mainEntityOfPage":{"@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/"},"wordCount":416,"publisher":{"@id":"https:\/\/www.phbi.ca\/bc\/#organization"},"image":{"@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/#primaryimage"},"thumbnailUrl":"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2025\/06\/Week-2-BC.png","articleSection":["courses","training"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/","url":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/","name":"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart - PHBI | BC Builder Training","isPartOf":{"@id":"https:\/\/www.phbi.ca\/bc\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/#primaryimage"},"image":{"@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/#primaryimage"},"thumbnailUrl":"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2025\/06\/Week-2-BC.png","datePublished":"2025-06-12T19:18:15+00:00","dateModified":"2025-06-12T19:18:16+00:00","description":"Deliver better post-possession service. Learn B.C. warranty rules and customer care best practices with PHBI\u2019s Customer Service and Home Warranty course.","breadcrumb":{"@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/#primaryimage","url":"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2025\/06\/Week-2-BC.png","contentUrl":"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2025\/06\/Week-2-BC.png","width":1920,"height":400,"caption":"a man on a computer talking with a client over the phone"},{"@type":"BreadcrumbList","@id":"https:\/\/www.phbi.ca\/bc\/customer-service-home-warranty-bc\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.phbi.ca\/bc\/"},{"@type":"ListItem","position":2,"name":"Beyond the Build: Why Exceptional Customer Service and Home Warranty Knowledge Set B.C. Builders Apart"}]},{"@type":"WebSite","@id":"https:\/\/www.phbi.ca\/bc\/#website","url":"https:\/\/www.phbi.ca\/bc\/","name":"PHBI | BC Builder Training","description":"Welcome to BC Builder Training - We&#039;re the leader in education and training for British Columbia&#039;s residential construction industry through PHBI.","publisher":{"@id":"https:\/\/www.phbi.ca\/bc\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.phbi.ca\/bc\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.phbi.ca\/bc\/#organization","name":"Professional Home Builders Institute","url":"https:\/\/www.phbi.ca\/bc\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.phbi.ca\/bc\/#\/schema\/logo\/image\/","url":"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2022\/01\/phbi-logo.svg","contentUrl":"https:\/\/www.phbi.ca\/bc\/wp-content\/uploads\/sites\/6\/2022\/01\/phbi-logo.svg","width":122,"height":50,"caption":"Professional Home Builders Institute"},"image":{"@id":"https:\/\/www.phbi.ca\/bc\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.phbi.ca\/bc\/#\/schema\/person\/81e23055d3af35fd72b7e72fc6e21246","name":"PHBI","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/3d002300a22abcbf0baf8fc0fd2b1d967ebae1268b132214c7eb75240f850e85?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3d002300a22abcbf0baf8fc0fd2b1d967ebae1268b132214c7eb75240f850e85?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3d002300a22abcbf0baf8fc0fd2b1d967ebae1268b132214c7eb75240f850e85?s=96&d=mm&r=g","caption":"PHBI"},"url":"https:\/\/www.phbi.ca\/bc\/author\/chris\/"}]}},"publishpress_future_action":{"enabled":false,"date":"2026-04-24 11:28:03","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/posts\/1851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/comments?post=1851"}],"version-history":[{"count":0,"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/posts\/1851\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/media\/1852"}],"wp:attachment":[{"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/media?parent=1851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/categories?post=1851"},{"taxonomy":"locations","embeddable":true,"href":"https:\/\/www.phbi.ca\/bc\/wp-json\/wp\/v2\/locations?post=1851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}