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Admissions & Industry Partnership Advisor

Under the direction of the Manager, Admissions & Industry Partnerships, PHBI, the Admissions & Industry Partnerships Advisor has primary responsibility for building new business revenue through the creation and prospecting of potential students for the institutes’ builder education courses. 

The Admissions & Industry Partnerships Advisor is also responsible for managing a portfolio of education & training partnerships associated with PHBI and additionally is responsible for seeking out new partnerships and growing their portfolio. The Admissions & Industry Partnerships Advisor is responsible for continuously upholding our corporate mission and values with a specific focus to customer service delivery at all public contact points and providing information to inquiring students.

Responsibilities

Admissions

  • Under the direction of the Manager, Admissions & Industry Partnerships, PHBI, drive recruitment efforts pertaining to admissions in the institute’s builder education courses
  • Research, prospect and establish leads via direct phone contact and/or email inquiries, off-site visits, networking and regular attendance at affiliated builder and related community events
  • Qualify leads and develop progressive strategies to close new and existing business in a timely manner
  • Cultivate and enhance relationships within the builder community to create/increase awareness of PHBI.
  • Takes lead on the promotion, follow up, and program documentation for individual students and/or custom training initiatives for builder clients and education & training partnerships. Communicates and assists with coordinating the requirements of facilitation for these programs with the PHBI Education team.
  • Pursue new business development opportunities in assigned region(s)
  • Seeks out new and supports existing PHBI education & training relationships/partnerships in assigned region(s); travel may be required at times
  • Maintain conversion rates on all types of inquiries from lead, to interview, interview to enrollment, enrollment to start up and course completion
  • Meet/exceed monthly, quarterly and annual enrollments, revenue, referral targets and objectives as determined by Director
  • Comply with all Company, governmental regulations and standards regarding student enrollment

Administrative

  • Ensure appropriate action is taken to evaluate and resolve student inquiries, issues and challenges in a timely and professional manner
  • Follow up with students and businesses post course completion to solicit feedback for continuous improvement relating to course delivery and process improvements
  • Support the Institute’s alumni initiatives
  • Responsible for tracking and administration of course inquiries and registrations
  • Responsible for assisting in annual budget development, reporting enrollment and revenue tracking
  • Assists with LMS & CRM set up for new/updated courses 
  • Assist in the creation of recruitment programs and support marketing/communications team on all applicable sales and marketing initiatives for the Institute
  • Responsible for education & training partnership program administration
  • Assists with student education inquiries, as required
  • Is a PHBI department liaison with the company’s corporate Financial Services Department, as required

Requirements

  • 3 years direct phone and B2B experience
  • Proven sales history in high volume sales of products/services
  • Knowledge of new home construction would be an asset
  • Confident, consultative, and professional
  • Admissions and post-secondary business experience an asset
  • Competent in use of MS Office
  • Previous experience with CRM and/or Learning Management Systems (LMS) is considered an asset
  • Effective time management skills
  • Ability to organize multiple tasks; prioritize tasking in a high pressure, deadline driven environment
  • Exceptional networking skills
  • Customer service focus with a passion for helping others
  • Valid driver’s licence and vehicle required
  • Flexible to work occasional evenings and weekends
  • Availability for occasional travelling within the country
  • Able to carry up to 25 pounds is a must

Location

  • Calgary

How to apply

Apply today by submitting your cover letter and resume to [email protected] with the subject line “Application: Admissions & Industry Partnerships Advisor“.

The Professional Home Builders Institute is Canada's premium provider of quality education for the residential construction industry.