Sales Associate/Specialist
Connecting Clients with Constructive Solutions
Sales Associates / Specialists connect clients with constructive solutions, serving as the face of the company. Your consultative approach and industry knowledge make you an invaluable asset in driving growth and client satisfaction.
Alternative Titles: Sales Representative, Sales Consultant, Business Development Associate
Top 5 courses for Sales Associates/Specialists
We get it – training can be hard to commit to when you're in the middle of a big project or busy construction season. These are our top 5 courses for you. Want to see the full suite of courses that apply to you? Keep scrolling to check out the full list.
Business Ethics in Home Building
Develop an understanding of ethical behaviour and how it relates to your workplace and on the site.
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Communication and Negotiation
Learn how to manage difficult conversations and create inclusive and interest-based resolutions used by experienced negotiators across all industries.
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Land Development Fundamentals
Delve into the role and impact of land development on the new home construction industry, particularly in Alberta's single-family home marketplace. You'll explore key topics at each stage in the land development process: Research u0026 Acquisition; Planning, Design u0026 Approvals; Sales u0026 Marketing; and Construction u0026 Completion.
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Plans, Specifications and Drawings
Explore basic orthographic concepts and methods, and apply them to plans for single and multi-family housing projects. Deepen your familiarity with different types of drawings and their various levels of detail; sharpen your understanding of symbols, drawing styles, specifications and notes; and learn to organize drawings into complete, appropriate sets of plans.
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Advanced Sales Skills
Hone your selling and interpersonal skills and become a leader in your field by learning to manage the sales process successfully. As the second level of Professional Selling, you'll gain advanced skills essential to achieve success in the new home sales industry.
Learn moreFull Course List for Sales Managers
Develop an understanding of ethical behaviour and how it relates to your workplace and on the site. Learn strategies to identify and effectively resolve ethical issues while adhering to your personal and corporate values and codes of conduct.
Learn how to manage difficult conversations and create inclusive and interest-based resolutions used by experienced negotiators across all industries. In this course, you will successfully develop the necessary communication strategies to identify barriers, adapt to navigating dirty tricks introduced in a negotiation, and differentiate between judging, assuming and describing statements.
Delve into the role and impact of land development on the new home construction industry, particularly in Alberta’s single-family home marketplace. You’ll explore key topics at each stage in the land development process: Research and Acquisition; Planning, Design and Approvals; Sales and Marketing; and Construction; Completion. While the specifics of land development differ from one municipality to another, the course focuses on the land development fundamentals that tend to remain consistent across different jurisdictions.
Explore basic orthographic concepts and methods, and apply them to plans for single and multi-family housing projects. Deepen your familiarity with different types of drawings and their various levels of detail; sharpen your understanding of symbols, drawing styles, specifications and notes; and learn to organize drawings into complete, appropriate sets of plans.
Hone your selling and interpersonal skills and become a leader in your field by learning to manage the sales process successfully. As the second level of Professional Selling, you’ll gain advanced skills essential to achieve success in the new home sales industry.
Deepen your understanding of the Condominium Property Act of Alberta as it relates to the sale of new construction condominiums and develop insights into how the legislation aims to protect consumers. This workshop-style course uses case studies to demonstrate the dynamics and impacts of new condominium sales.
Build your toolbox of skills as a Sales Professional from a higher understanding of the new home construction cycle – from planning to the finishing touches of the construction process. You will be introduced to the terminology related to every stage of the process, increasing your ability to relate this information easily to your clients and communicate more effectively with members of your team. You will be able to translate your understanding into increased sales, and heightened customer satisfaction.
Develop an appreciation for the value of exceptional service. You’ll learn how to set, improve, and sustain customer value in the organization, develop powerful techniques for understanding customer perspectives, and creating long-term business relationships.
This course recognizes the universal importance and impact of the subject matter of customer service. In doing so, it focuses on our industry, the New Home Construction Industry, and more specifically, it does so from the homeowner’s perspective with respect to customer service expectations at each major stage of the new home building process. Its objective is to educate home builders on the essential business tool that is customer service, and to hone and strengthen this skill so that it will result in greater business success.
Take your company to new heights. Learn how to increase brand awareness and drive sales through research, strategic planning, digital marketing, advertising, and sales techniques. You’ll apply your skills by developing a systematic approach to implementing your marketing objectives to align with your company’s goals.
Gain a competitive edge in new home sales. Learn the latest selling techniques and uncover ways to engage, qualify, and build rapport with customers to drive sales.
The Sales Skills Training Bundle brings together two of PHBI’s popular sales courses, ‘Sales Skills Fundamentals’ and ‘Advanced Sales Skills’ in a condensed approach. In this bundle, you will develop the necessary selling and interpersonal skills to gain a competitive edge in the homebuilding industry. You’ll learn the latest selling techniques to engage, qualify, and build rapport with customers to drive sales.
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