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Student Support

Take the next step towards reaching your career goals

Get started today by creating your secure myPHBI account, your one-stop-shop to enroll in BC Builder Training courses, take online training, pay fees, access your records and more.

How do I get started with myPHBI?

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Existing Users

If you’re an existing user and have a myPHBI account, and have already signed up on our website, click on Training Login at the top of your screen, and log in using your existing user name and password. You can also access your account at any time by visiting

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New Users

If you’re a new user wanting to purchase a course, or if you have an existing account and have not already signed up on our website, create a new account by clicking “Sign Up”.

I’m an existing user. Where do I verify my account?

If you’re an existing user logging in to myPHBI for the first time, you’ll need to verify your account for security purposes:

  1. Visit and select your region
  2. Select “Sign Up” on the top right
  3. Select “Sign Up Now”
  4. Enter your email address, and select “Send Verification Code”. You must use the email address associated with your myPHBI account.
  5. Enter the verification code to validate your account
  6. Fill in your personal information and choose a password. You can use the same password associated with your previous account.
  7. You will then be able to select “Training Login” on the top navigation bar, which will take you to your myPHBI account. You can access current course progress through the “my courses” section.

Where do I find my courses?

Once you are logged into your myPHBI account you will find the courses you are enrolled in under “My Courses”. Use the filter option to navigate to your courses. The filters will allow you to choose the courses based on:

  • Recent Activity
  • Alphabetically
  • Mandatory
  • Date Enrolled
  • Expiry Date

Have questions about our Programs or Courses, how to enrol, or access myPHBI? Check out our frequently asked questions or contact us today.

While logged into the student dashboard homepage:

  • Go to “My Orders”
  • Click “View All Orders”
  • Click on the applicable order/receipt
  • Click on “Resend Purchase Receipt”

Once you log in to the student dashboard homepage:

Option 1
  • You will be able to see your recent courses under the “My Courses” heading
  • Click on “”Start Course””
Option 2
  • Click on the button “Go to my Training Dashboard” (myPHBI)
  • Click on “My Courses”
  • Locate the course and click and “Resume” or Start”

You can access and use myPHBI from a tablet or mobile device:

Requirements: Current version of iOS with the latest version of Chrome or Safari or Android 5.0 + OS with the latest version of Chrome

  • Visit your app store and download the Absorb Learning App.
  • Enter your LMS URL as
  • Login using your username and password to access your courses.

From myPHBI training dashboard:

  • Select “Transcript” to view a list of your completed certificates (if applicable) and click on the certificate you need.

Example: change name, change email address, change region, learn more about certification programs, etc:

Once you log in to the student dashboard homepage:

  • Click on “Contact Support”
  • Enter details in the fields – subject, type, description
  • If you wish to upload a screenshot or photo, please click on “Upload File”
  • Once completed, click “Submit”
  • You will receive an email confirmation that your support request has been sent
  • Our team will review and respond to you within two business days.