Taking Exams

Exams for online courses 

If you're registered in an online course, you'll be required complete the entire course before taking the final exam. 
 
To access your final exam, you must complete: 
  • Each online module, including assessments and quizzes.
Please note: If you don't complete the requirements noted above, your exam cannot be accessed, even if you've schedule the exam with a third-party proctor.
 

Third party exam proctoring is required for all online exams 

The cost of the proctor is not included in your course fees. 

Passing grades  

All courses have a minimum passing grade of 70%. 

Exam length

Exams are maximum of two hours in duration.

Exam material

All Training Ontario courses are closed book. Building Codes is the only course that requires a resource, the 2012 Ontario Building Code - 2 Volume Compendium to reference during the course and to complete the exam. 

For the Financial Planning & Management Final Exam, you will be allowed to use a single scrap piece of paper as well as a Four Function Calculator or Financial Calculator (no online calculators are allowed).

Exam rewrites

Exam rewrites are available within three months of completing an online course, at a cost of $50 + tax per rewrite. The fee must be paid in advance. A minimum of five business days’ notice prior to the exam date is required to schedule an exam. 

If a student does not successfully complete the final exam for a Training Ontario course, they have a maximum of two (2) additional exam rewrites before the course must be completed again.  

Rescheduling an exam

If an exam must be rescheduled with less than five business days notice, a $50 + tax fee will apply. No fee will be charged to reschedule an exam when at least five business days advance notice has been provided.   

Test online with ProctorU

As of Monday, Feb. 1, 2021 Training Ontario will begin offering live online exams available 24/7 through our online exam proctoring partner, ProctorU. This is a convenient and affordable way to complete your online exam from any location with internet access, while a proctor monitors you remotely. You're now able to start and finish all of your courses with Training Ontario!

How to get started

1. Create a ProctorU account

2. Confirm your system meets ProctorU's requirements

  • High-speed internet

  • Windows or Apple iOS operating system

  • Chrome or Firefox web browser — you'll need to download the ProctorU extention from Chrome or Firefox

  • Government-issued identification (driver's license or passport)

3. Test your equipment

4. Watch 10 Steps for Test-Takers to Get Started with ProctorU

How to schedule your ProctorU final exam

Your final exam will be locked until you complete your online course. Once you have completed your course, you can schedule a date and time with ProctorU to take your exam.

1. Access your course through our myPHBI learning management system. 

2. From the 'Resource' tab, click the 'Open' button to schedule your online ProctorU final exam.

3. Click 'Sign in and accept with existing user account'. You must have your ProctorU account already signed up using the instructions outlined above.

4. Enter your credentials to sign in.

5. Click on 'Accept invitation and schedule exam now'.

6. In the Schedule Session page, select a date and time for your exam.

  • Click on the desired date in the calendar
  • Click on ‘Find Available Times’
  • Select the desired time from the available list (up to 2 hours notice is required)

7. Click on 'Schedule' to confirm.

8. Click on 'Proceed to Cart'. The cost of the exam is $30 USD (price subject to change due to exchange rate).

9. Click on 'Proceed to Payment'.

10. Enter your credentials and click on 'Process Charge'. A reservation confirmation and receipt will be emailed to you.

If you have any questions or encounter difficulties, contact ProctorU at 1.855.772.8678 or email support@proctoru.com.

How to take your ProctorU final exam

1. Login to your ProctorU account. Make sure you are also logged into your myPHBI student account. 

2. Click 'Start Session'.

3. Follow the proctor instructions.