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HCRA Courses

A man nailing the wooden frame of a home.

HCRA competency requirements

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We offer all seven Ontario HCRA approved courses on-demand, meaning you can train anytime, anywhere – perfect for your busy schedule. Online courses offer the flexibility you need to complete your qualifications on your time.

Each qualification competency course offered by Training Ontario is developed by local experts, and is mapped to and approved by HCRA, and we are an approved provider under the NHCLA.

About licensing in Ontario

Interested in getting your builder licence? Builders who are looking to apply for a new residential builder licence in Ontario must meet certain criteria based on section 38 of the New Home Construction Licensing Act, 2017 (NHCLA). Included in these criteria is a proven competency in seven core areas. Here at PHBI | Training Ontario, we specialize in training for new home construction, and are proud to offer all the HCRA approved courses you’ll need to obtain your licence.

Want to learn more? Check out the Home Construction Regulatory Authority (HCRA) website on how to become a licensed builder.

HCRA Approved Courses

Financial Planning and Management

Online | 12h | $569 – includes exam

HCRA-Housing Competency
Financial planning and management

To run a business successfully, you need to understand the nature and dynamics of profit and value. Building a practical understanding of financial ratios and cost control; strengthening your grasp of cash flow, balance sheets and income statements and what they reveal about the financial health of your organization; and learning how to use financial reports as valuable management tools.

Online | 15h | $529 – includes exam

HCRA-Housing Competency
Legal issues in housing

Explore the legal and regulatory environment of residential construction, and gain the understanding essential to keeping a home building business on a stable footing. The legal and regulatory framework of residential construction is designed to ensure that homes are built safely, to code, and in compliance with all applicable laws and regulations. Codes set standards for building design, construction, and maintenance.

Business Planning and Management Fundamentals

Online | 15h | $569 – includes exam

HCRA-Housing Competency
Business planning and management fundamentals

Rise to the challenge of business management in residential construction. Learn how to lead through change and the importance of effective communications, setting realistic goals, benchmarking, and creating standards for production. Strengthen your understanding of customer service, accounting, sales, marketing, and how they relate to profitability.

Online | 15h | $579 – includes exam

HCRA-Housing Competency
Project management and supervision fundamentals

Lead construction projects with confidence. Explore fundamental project management concepts and best practices, how to develop strategies for scheduling, critical paths, contingencies, logistics and lead times, human resources, safety, administration, contracts, regulations, budgeting and cost control, quality control, and client relations.

Customer Service and New Home Licensing and Warranty

Online | 10h | $559 – includes exam

HCRA-Housing Competency
Customer service and Tarion requirements

This course examines the role played by customer service within the New Home Construction Industry and the role it plays in enhancing the warranty coverage provided to homeowners. It relates customer service fundamentals as an essential business tool and explains how its application can result in greater business success. Key customer service and warranty fundamentals are presented to create a cohesive strategy for customer service excellence. In doing so, the course further explores the important matter of creating a Customer Service Model and concludes with an examination of ten common warranty issues.

Construction Technology

Online | 18h | $529 – includes exam

HCRA-Housing Competency
Construction technology

Explore building science and its importance in constructing effective building envelopes and building durable homes.

Building Codes in Ontario

Online | 25h | $599 – includes exam

HCRA-Housing Competency
Building codes

Learn how to interpret and apply building codes to housing construction projects with confidence. Along with a focus on Part 9 (Housing and Small Buildings) and Part 12 (Resource Conservation) of the Code, you’ll explore related standards and processes relating to residential construction.

Invest in your future with confidence

When you’re ready to advance your skills in Ontario’s residential construction industry, PHBI training and education can be more affordable than you think. Explore our Programs & Courses to see the costs associated with individual courses.

You and your employer may also be eligible for a government grant to help offset the cost of your training. Explore your grant and payment options, along with other need-to-know details that will get you on the road to reaching your goals faster.



Our courses are designed by industry experts to meet ON Housing’s educational requirements.


We have flexible training options to help you learn your way, while reaching your goals faster.

Countless Options

We support your success with training options in business, construction, sales and marketing, leadership and management.

Industry Approved

Our courses meet the Canadian Home Builder Association National Education benchmarks and are ON Housing-Approved.

Frequently Asked Questions

Tarion only focuses on administering warranties and protections for the purchasers of new homes and HCRA is a separate regulator for new home builders and vendors.

Depending on whether you choose a course that is delivered online, in a classroom or delivered in the format of a group training, you may enroll in a course accordingly. For course dates and times, please visit the individual course page you are interested in taking.

  • Click on “Courses” or search in the search bar for the course you are interested in
  • Select the course you would like to enrol in
  • Click “Enrol Now” to add the course to your cart
  • Click on your cart and select “Proceed to Checkout”
  • if you are not logged in at this point, you will be required to log in
  • Complete the address information – if you address and billing information is the same – Click “Next”. If not, unclick Billing Address
  • Review your order and click “Next”
  • Review your Billing Address
  • “Proceed to Payment Information”
  • Enter your payment details
  • Submit payment
  • Receipt will be emailed to you

You will automatically be enrolled in the 1st attempt Exam Rewrite for this course after a 24-hour waiting period. Please look out for an enrolment email.

You and your employer may be eligible for a government grant to help offset the cost of your training. Learn more about available Training Ontario funding options.

We accept VISA, MasterCard, AMEX and company cheques. We process credit card payments immediately upon registration. Payment by invoice can also be arranged by contacting us with your enquiry.

Payment is accepted in Canadian (CAD) funds only.

Get in touch with our admissions team to learn about our admission requirements.

Training Ontario will not refund, in whole or in part, tuition fees if the cancellation or withdrawal request is received after the course has been accessed or expired. Access includes opening the course and/or downloading any material(s).

Please contact our admissions team to discuss a change or cancellation of a course purchase.